Booking with us

For prices and information relating to The Rumble 2016 #matricvac2016, they’re this way.

#rumble2016

MYEPICAFRICANROADTRIP LTD is a UK registered private limited company. Company No.09932594. MYEPICAFRICANROADTRIP LTD.

Please read the following very carefully.

Remember, there are two ways to road trip. You can either Road Trip With Us or Follow The Leader.

Spending money is not included in our prices. If you would like to find out how much spending money you require, you may calculate it using our road trip starter kit.

Road Trip Starter Kit

It is entirely safe and recommended that you book directly with us. However, if you feel more comfortable doing so you may also book with us via the convenience of a travel agent.

  1. You or your travel agent should contact MyEpicAfricanRoadTrip and confirm whether there’s availability on the road trip of your choice. If there is availability AND the road trip is confirmed as going ahead you may continue with your booking as normal according to the points that follow here. Remember, as MyEpicAfricanRoadTrip only confirms that road trips go ahead with a minimum of one van filled (10 road trippers), you may be queued with us until this requirement is met. Please do not part with any deposit until the road trip in question is given the green light. Once it is, we will contact you or your travel agent immediately to then reserve your booking.
  2. At the time of booking, you must pay to us a non-refundable deposit of R2500 or £150 or $150 or AUD150 per person per road trip which must be sent to MyEpicAfricanRoadTrip within 7 days (or an otherwise confirmed date between you and MyEpicAfricanRoadTrip). This payment may be in addition to any deposit required by your travel agent.
  3. Once your deposit has been received, MyEpicAfricanRoadTrip will send you or your travel agent confirmation of the details of the booking. You should at this stage begin booking your travel to and from the departure point and organising all requirements for travelling to and from the respective countries that your road trip visits.
  4. You must pay the balance of your road trip fare by the due date stated on the confirmation issued to you by MyEpicAfricanRoadTrip LTD.
  5. We will then send to you or your travel agent detailed information about your road trip.

IMPORTANT!

By paying the the deposit to us, you acknowledge that you have read and understood the Booking Terms and Conditions which make up the contract between you and MyEpicAfricanRoadTrip. These booking conditions may be found below.

Booking Terms and Conditions

Once MyEpicAfricanRoadTrip LTD accepts your booking by confirmation thereof a contract is made between MyEpicAfricanRoadTrip LTD & you upon the terms & conditions set out below. Although MyEpicAfricanRoadTrip LTD also accommodates bookings for entire vehicles, the terms and conditions laid out below refer to a contract between MyEpicAfricanRoadTrip and the individuals who join us on our road trips. Booking with us is acknowledgment that you have read and understood the Booking Conditions which make up the contract between you as an individual and MyEpicAfricanRoadTrip LTD.

OUR RESPONSIBILITIES

1.YOUR ROAD TRIP RESERVATION 

On receipt of your deposit, MyEpicAfricanRoadTrip will reserve your seat on your selected road trip. A contract is only made between you and us upon your booking being confirmed and accepted by us and our communication thereof to either you or your travel agent.

2. PRICE GUARANTEE

Prices for road trip are based on costs & exchange rates as at: 19 May 2016. Should these costs change, it may be necessary to add a surcharge to the price of your road trip. Should the total trip price increase by more than 10% you will have the right to cancel within 7 days of notification without penalty. No surcharge in respect of cost or currency fluctuations will be made once payment of the deposit for your road trip has been received. This guarantee excludes fuel surcharges and does not apply to any taxes, charges or levies imposed by any governments or their agencies. In exchange for these guarantees, no refund will be made if costs are reduced.

3. IF WE CANCEL OR CHANGE YOUR ROAD TRIP

3.1 MyEpicAfricanRoadTrip LTD reserves the right to change or cancel your booking in accordance with operating requirements or circumstances beyond its control.

3.2 Should change or cancellation prove necessary we will give you reasonable notice thereof, in the circumstances, and where available, offer you a comparable alternative.

3.3 If an alternative is not available or acceptable you will be entitled to either a full refund of monies paid by you to us or transfer to another road trip without payment of any transfer fee.

3.4 If the change or cancellation is due to force majeure (i.e. circumstances like political unrest, war or threat of war, riots, civil strife, closure of airports or ports, industrial disputes, terrorist activity, natural and nuclear disasters, fire, epidemic or health risk, Acts of God, adverse weather conditions or other similar events beyond MyEpicAfricanRoadTrip LTD’s control) we will give a full refund of any monies paid to us less reasonable expenses incurred by us in respect of your booking.

3.5 MyEpicAfricanRoadTrip LTD is not responsible for the costs of any other travel arrangements affected due to our cancellations or rescheduling of any trip departure.

4. ROAD TRIP DETAILS AND CONDITIONS

4.1 The information on this website is correct to the best of our knowledge at the time of publishing: 19 May 2016, but we cannot guarantee that any item or amenity mentioned will be available especially where we have no direct control over it.

4.2 With respect to our road trip ‘skeleton itinerary’, we will do our best, at our discretion, to select accommodation, utilise transportation and recommend sightseeing and other activities that is good value for money.

4.3 MyEpicAfricanRoadTrip LTD constantly strives to improve road trip itineraries and features. If such improvements can be made, or unforeseen circumstances beyond our control make changes necessary, we reserve the right to vary itineraries and to substitute accommodation. MyEpicAfricanRoadTrip LTD is not responsible for any other travel arrangements affected due to our cancellations.

5. LIABILITY

5.1 Your travel agent shall, on the receipt of any monies, hold such monies for you until the booking is confirmed at which time those monies shall be remitted promptly by your travel agent to us. All such monies received by us will be deposited as required by law.

5.2 We will be entitled to keep for our account any interest earned on such monies.

5.3 All monies paid by you to us through your travel agent or otherwise, whether in respect of the deposit or full payment, may be disbursed by us as and when we see fit, in respect of the services to be provided and/or fees payable under your selected road trip. The payment of a deposit or any other monies in respect of your road trip shall be deemed to be an authorisation for disbursement thereof as aforesaid.

YOUR RESPONSIBILITIES

  1. BOOKING YOUR ROAD TRIP

1.1 In order to reserve your road trip, a non-refundable deposit must be submitted to MyEpicAfricanRoadTrip LTD before or on the closing date for that road trip (or an otherwise confirmed date, in writing, between you and MyEpicAfricanRoadTrip LTD). This payment is in addition to any deposit required by your travel agent. The non-refundable deposit is accepted as a first installment of the road trip price by MyEpicAfricanRoadTrip LTD only once the booking has been confirmed in writing by MyEpicAfricanRoadTrip LTD or your travel agent.

2. PAYING THE BALANCE

2.1 The balance of the road trip price must be paid by the due date stated on the confirmation issued to you by MyEpicAfricanRoadTrip LTD.

2.2 If payment isn’t made by the due date, MyEpicAfricanRoadTrip LTD assume that you have cancelled. As such, you forfeit your place on the road trip and your deposit.

2.3 Itineraries and other documents will not be forwarded until full payment has been received by us. Documents are issued a maximum of 6 weeks in advance.

2.4 MyEpicAfricanRoadTrip LTD reserves the right to cancel the booking should payments not be received within the above specified periods.

3. CANCELLATIONS

3.1 Your deposit is non-refundable upon cancellation by you.

3.2 Your deposit is refundable upon cancellation by us.

 

3.3 Any cancellation fees that may be levied by your Travel Agent are yours to settle.

3.4  MyEpicAfricanRoadTrip LTD is not liable for any charges incurred for flight and accommodation cancellations due to a road trip cancellation.

3.5. All Cancellation policies valid as at 19 May 2016, and are subject to change.

4. IF YOU CHANGE YOUR BOOKING

4.1 If after your booking has been confirmed and you wish to change to a different road trip, you may do so subject to availability and provided the road trip is of the same value.

4.2 A fee of R400 / £20 / $35 / AUD35 per person will be charged for any revision or alteration made to a reservation after the booking is confirmed unless the change increases the value of the booking.

5. ROAD TRIP DETAILS AND CONDITIONS

5.1 Please read these conditions for those items included in the price. For those who join us, they include your seat throughout the trip and your accommodation – and nothing else. Accommodation facilities may vary from place to place and MyEpicAfricanRoadTrip LTD holds the right to choose accommodation that it feels offers good value for money.

5.2 Road Trips are specifically planned for those in the 18 through 35 age group. Consequently, the facilities and activities on a road trip are not appropriate to persons outside this age bracket. If you have a question regarding age groups, you are welcome to discuss this with a MyEpicAfricanRoadTrip LTD staff member.

5.3 MyEpicAfricanRoadTrip LTD strives to provide a safe, enjoyable and memorable travel experience for all who join us. Although MyEpicAfricanRoadTrip LTD welcomes passengers with special needs or disabilities, our vehicles do not accommodate for drivers who require specialised equipment for driving. Also, please note the following:

  • Passengers are required to advise MyEpicAfricanRoadTrip LTD, in advance, of any physical, medical or other special needs that require accommodation.
  • All guests must ensure they are medically and physically fit for travel. MyEpicAfricanRoadTrip LTD may impose safety requirements necessary for the safe operation of the trip. MyEpicAfricanRoadTrip LTD may also exclude an individual from participating in a trip or an activity if that individual’s participation poses a direct threat to health or safety.
  • MyEpicAfricanRoadTrip LTD does not provide personal devices (such as wheelchairs, hearing aids or prescription eye glasses) or services of a personal nature (such as pushing a wheelchair or assistance in eating, toileting or dressing). A companion capable of providing such assistance must accompany any passenger who requires services of a personal nature.
  • MyEpicAfricanRoadTrip LTD does not employ medical personnel. Any necessary medical attention will be provided by a local facility at the passenger’s expense. MyEpicAfricanRoadTrip LTD is not responsible or liable for any losses or costs incurred as a result of medical services obtained while on a trip, or for the quality of the care or services received.
  • Passengers should be aware that much of each road trip includes rough terrain, walking across bushveld, sea sand, uneven riversides and roads, steps and locations which may not be easily accessible or accessible by wheelchair. Accommodations for disabilities on road trips may differ from those in your home country. MyEpicAfricanRoadTrip LTD cannot guarantee disability access or accommodations for passengers travelling on our road trips.
  • MyEpicAfricanRoadTrip LTD may, in its sole discretion, decline the booking of any passenger or remove any passenger who cannot comply or refuses to comply with MyEpicAfricanRoadTrip LTD’s terms and conditions. MyEpicAfricanRoadTrip LTD is not responsible for any costs incurred in the event a passenger is removed from a road trip. Passengers agree not to hold MyEpicAfricanRoadTrip LTD or any of its related entities liable for any actions taken under these terms and conditions.

5.4 You are responsible for all travel arrangements and costs to/from the point of commencement/conclusion of the road trip.

5.5 There may be times when the MyEpicAfricanRoadTrip LTD guide has to make a decision in your best interests or the best interests of their group. You agree to comply with the authority and decisions of the appointed MyEpicAfricanRoadTrip LTD guide and the laws of the country in which you are travelling. If you do not so comply or if, in the MyEpicAfricanRoadTrip LTD Guide’s opinion you are not compatible with the general enjoyment and well being of other members on the road trip or smooth operation of the road trip itself, we reserve the right to refuse to let you continue with the road trip. We do not tolerate the possession or carriage of illegal or restricted substances (drugs). Furthermore, you agree that your fellow travelers and any MyEpicAfricanRoadTrip LTD representative have the right to travel/work in a safe environment. Any threats to their safety, well being or inappropriate behavior by you, whether verbal or physical, will be taken extremely seriously and may result in the immediate termination of your road trip. In either event, you will not be refunded for your road trip and you will be responsible for your own repatriation and related costs and have no claims against us.

5.5.1 You are responsible for any costs incurred as a result of damage or excess cleaning fees related to your accommodation. You are advised to immediately report any pre-existing damage in your room to accommodation staff and/or a MyEpicAfricanRoadTrip LTD guide as soon as it is discovered.

5.6 All persons who partake in a road trip with MyEpicAfricanRoadTrip LTD do so entirely at their own risk. MyEpicAfricanRoadTrip LTD shall not be liable for any illness, injury or death or any loss or damages or claims whatsoever arising from any accident or incident that occurs during a road trip. All persons, both drivers and passengers, are required to wear their seat belts at all times for their own safety. They are required to adhere to the traffic laws and regulations of every country in which they travel.

  • Where a passenger occupies a vehicle’s seat fitted with a safety belt, MyEpicAfricanRoadTrip LTD nor its guides who act as vehicle operators, shall be liable for any illness, injury or death or any loss or damages or claims whatsoever arising from any accident or incident, if the safety belt is not being worn at the time of the accident or incident.

5.7 It is your responsibility to have a valid passport and all visas, permits and certificates required for your selected road trip as well as any necessary vaccinations, and to comply with all applicable laws. MyEpicAfricanRoadTrip LTD is not responsible for any costs incurred as a result of failing to obtain necessary visas. Any costs whatsoever regarding obtaining, replacing or changing visas whilst on a trip (including accommodation, meals, flights and transfers incurred due to associated delays) are at your own expense. If you are denied entry at a border post for not possessing the required documentation or vaccinations, MyEpicAfricanRoadTrip LTD will unfortunately have no choice but to continue the road trip without you. But, if you are able to rejoin us at a later stage, all costs incurred during this process are yours.

5.9 You agree that MyEpicAfricanRoadTrip LTD Guides or Representatives may take photographs and films of you while you are on holiday and that these may be used on our website or in our Group brochures and/or advertising or publicity material without obtaining any further consent or payment in respect of such photographs and/or films.

5.9 Should you have a complaint in respect of the road trip, you should inform the MyEpicAfricanRoadTrip LTD Guide or Representative during the course of the road trip and if the matter cannot be resolved after the representative’s best endeavours to do so during the road trip, your complaint should be made in writing to MyEpicAfricanRoadTrip LTD as soon as is reasonably possible after the road trip but within 42 days thereof so that your complaint can be investigated. Any claims made after the 42 day period will not be considered by MyEpicAfricanRoadTrip LTD. If you choose to write to MyEpicAfricanRoadTrip via the Internet, please provide your home address so that we are able to reply to you in writing.

5.10.1 The contract and all matters arising in respect hereof shall be subject to South African Law, unless we agree otherwise in writing.

5.10.2 If any provision of this contract is held invalid or unenforceable by any court of competent jurisdiction, that provision shall be deemed to be re-written to give effect to the same purpose within the permitted limits of the law. The validity and enforceability of the other provisions shall not be affected.

5.10.3 If you are unsuccessful in any legal action instituted against us, you agree to pay all our costs, including but not limited to, attorney/client costs.

6. INSURANCE

It is compulsory that you take out comprehensive insurance cover for cancellation, personal injury, death, medical expenses, repatriation expenses and evacuation expenses before you travel on a road trip with MyEpicAfricanRoadTrip LTD. We strongly recommend your insurance also covers cancellation, personal liability and loss of personal property. Please check that the insurance covers all of the activities that you are going to be participating in. Some policies exclude certain adventure activities. This should be arranged at the time of payment of the deposit and will, in certain circumstances, cover you against loss of deposit or cancellation fees from the date of confirmation of your booking, as shown in the insurance policy. MyEpicAfricanRoadTrip LTD cannot be held responsible for your failure to take out appropriate insurance. You also agree to indemnify us against all third-party claims, actions, damages and remedies which may be brought against us in respect of your participation in the holiday.

7. ILLNESS OR ABSENTEEISM

In the event of your withdrawal from the road trip after the commencement as a result of illness, you must obtain a medical certificate in support of any insurance claim. Unfortunately no refunds can be made for absences from a road trip.

8. WHAT’S NOT INCLUDED IN THE ROAD TRIP PRICE

Airfares to and from your road trip destination, airport taxes, passport and visa fees, vaccination fees, insurance, laundry, phone calls, beverages, meals, items of a personal nature, excess baggage, optional excursions.

9. WEATHER CONDITIONS

Under no circumstances can we be held responsible for weather conditions, nor can any holiday be cancelled or amended by you at any time on the basis of snow or weather conditions.

10 GENERAL

CONTRACTING PARTIES

10.1 The Booking Conditions detailed herein contain the entire contract between you and MyEpicAfricanRoadTrip LTD. No representation, term, warranty or condition can be expressed or implied by reference to any other writing, advertisement or conversation. This contract may only be varied in writing by a duly authorised officer or director of MyEpicAfricanRoadTrip LTD.

10.2 Your contract is with us as the road trip operating company. At any time and at our complete discretion we may nominate to you in writing any other company or person to have the benefit of some or all of those provisions of this contract, which we may then specify, as if you had agreed the provisions concerned directly with that company or person in the first place as well as agreeing them with us. We may at our complete discretion assign all or any rights and liabilities arising under or by virtue of this or any other contract with you.

10.3 Transportation companies, airlines etc. are not to be held responsible for any act, omission or event during the time passengers are not on board planes, transportation or conveyances. We rely on international convention, national & international law which may apply to the services provided by us, our suppliers or agents with respect to any claim of any nature brought by you against us as a result of the provision of those services. International conventions which apply may include: Warsaw Convention 1929, (as amended by Hague Protocol and Montreal Protocol) in relation to air travel, or Montreal Convention; the Berne Convention for rail travel; Athens Convention 1974 for carriage by sea; the Geneva Convention for carriage by road and the Paris Convention 1962 for Hotels. We are to be regarded as having all benefit of these conventions on limiting our liability in relation to any claim for death, injury, loss, damage and delay to passengers and luggage. Enrolment in and payment for a road trip shall constitute agreement and acceptance by the passenger of the terms and conditions set forth here which cannot be varied except in writing by an officer of the MyEpicAfricanRoadTrip LTD.

10.4 MyEpicAfricanRoadTrip LTD is not a carrier or hotelier nor does it own aircraft, hotels or coaches. All bookings with carriers, hoteliers and other service providers are subject to the terms and conditions and limitations of liability imposed by those carriers, hoteliers, and other service providers. Please note that some of these limit or exclude liability in respect of death, personal injury, delay and loss or damage to baggage. Whilst we cannot accept any responsibility for any loss as a result of such actions or as a result of any act or omission of any such third parties, we will give every reasonable assistance in helping to resolve any reasonable dispute. Please also note that MyEpicAfricanRoadTrip cannot be held responsible for the failure of any of these parties to provide facilities or services for handicapped clients (see also 5.3 under Road Trip Details & Conditions).

10.5 Please note that no airline or carrier depicted or recommended by MyEpicAfricanRoadTrip LTD by virtue of their endorsement of MyEpicAfricanRoadTrip LTD represent themselves either as contracting with any purchaser of a road trip from MyEpicAfricanRoadTrip LTD or as having any other legal relationship with any such purchaser.

1.6 Every effort is made to ensure brochure accuracy at the time of going to print, however MyEpicAfricanRoadTrip LTD cannot be held responsible for printing or typographical errors, or errors arising from unforeseen circumstances.

11. VALIDITY

 

This contract was last updated on 19 May 2016 and as such is valid from this point onwards.

12. WHO WE ARE

MYEPICAFRICANROADTRIP LTD is a UK registered private limited company. Company No.09932594

If you are paying from the UK, you may pay into our Lloyds Bank account. Please only make payments once you have received an Invoice Reference. Please reference all payments.

Lloyds Bank

Account Number: 32311668

Sort Code: 30-62-60

If you are paying from South Africa, you may pay into our Capitec Bank account. Please only make payments once you have received an Invoice Reference. Please reference all payments.

Capitec Bank

Account Number: 1443919606

Branch Code: 470010

If you are paying from outside South Africa or the UK, you may pay via your PayPal account or credit card/debit card using the below portal. Please only make payments once you have received an Invoice Reference. Please reference all payments.